Privacy Policy for Great Oaks Tool Tracker

Last Updated: December 31, 2024

Introduction

Great Oaks Tool Tracker ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

Information We Collect

Personal Information

Email Address: Required for account creation and authentication (@greatoaksm.com domain only)
Name: First and last name for user identification
Profile Photo: Optional profile picture uploaded by the user

Tool and Activity Data

Tool Information: Tool names, descriptions, serial numbers, categories, and photos
Activity Logs: Check-in/check-out records, timestamps, and associated photos
Location Data: GPS coordinates captured during tool check-in/check-out transactions
Service Reports: Maintenance notes and service history

Technical Information

Device Information: Device type, operating system version
Usage Data: App interaction data and error logs

How We Use Your Information

We use the collected information for:

Authentication: Verifying user identity and managing access
Tool Tracking: Recording tool location and usage history
Activity Monitoring: Tracking who checked out/in tools and when
Service Management: Managing tool maintenance and service requests
Communication: Sending notifications about tool availability and requests

Data Storage

All data is stored securely using Firebase services:

Firebase Authentication: Secure user authentication
Cloud Firestore: Encrypted database storage
Firebase Storage: Secure photo and file storage

Data is stored in Google Cloud Platform data centers with industry-standard security measures.

Data Sharing

We do NOT sell, trade, or rent your personal information to third parties.

Data is only accessible to:

Authorized Users: Team members with approved @greatoaksm.com accounts
Administrators: Users with admin privileges for managing the system
Firebase/Google: As our infrastructure provider (subject to their privacy policies)

User Rights

You have the right to:

Access: View your personal information and activity history
Update: Modify your profile information
Delete: Request deletion of your account and associated data
Restrict: Control photo and location permissions
Data Portability: Request a copy of your data in a standard format

Photo and Location Permissions

Camera: Required for capturing tool photos during check-in/check-out
Photo Library: Optional for selecting existing photos
Location: Required for recording GPS coordinates during transactions

You can manage these permissions through your device settings.

Data Retention

Active Accounts: Data retained while account is active
Inactive Accounts: Data may be deleted after extended inactivity
Tool Photos: Automatically managed with 10-photo limit per tool
Activity History: Retained for operational and compliance purposes

Security

We implement security measures including:

Email domain restriction (@greatoaksm.com only)
Admin approval required for new accounts
Encrypted data transmission (HTTPS/TLS)
Secure cloud storage with access controls
Role-based permissions (admin vs. standard user)

Children's Privacy

This app is not intended for users under 18 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated "Last Updated" date. Continued use of the app constitutes acceptance of changes.

Contact Information

For privacy concerns or questions:

Email: brian@greatoaksm.com
Company: Great Oaks Plumbing
App Developer: Brian King

Third-Party Services

Firebase (Google LLC)

Privacy Policy: https://firebase.google.com/support/privacy
Used for: Authentication, database, and file storage
Data collected: User authentication data
Data sharing: Google may use aggregated data to improve Firebase services
Data location: Stored in Google Cloud Platform data centers

Expo

Privacy Policy: https://expo.dev/privacy
Used for: App development and deployment
Data collected: Development and deployment logs only (no end-user data)

Consent

By using Great Oaks Tool Tracker, you consent to this Privacy Policy and agree to its terms.